“Maxine will sometimes compliment us on our hair or other aspects of our scruffy appearance. The next day, or even later the same day, she'll send an all-caps e-mail asking why a certain form is not on her desk. This will prompt a peppy reply, one barely stifling a howl of fear:Hey Maxine!The document you want was actually put in your in-box yesterday around lunchtime. I also e-mailed it to you and Russell. Let me know if you can't find it!Thanks!LaarsP.S. I'm also attaching it again as a Word doc, just in case.There's so much wrong here: the fake-vague around lunchtime, the nonsensical Thanks, the quasi-casual postscript. The exclamation points look downright psychotic.”

“I gestured at my litre of fizzy red wine. “Want a drop of this?” I asked him.No thanks. I try not to drink at lunchtime.”So do I. But I never quite make it.”I feel like shit all day if I drink at lunchtime.”Me too. But I feel like shit all lunchtime if I don’t.”Yes, well it all comes down to choices, doesn’t it?” he said. “It’s the same in the evenings. Do you want to feel good at night or do you want to feel good in the morning? It’s the same with life. Do you want to feel good young or do you want to feel good old? One or the other, not both.”Isn’t it a tragedy?”

“The grief hits her hard one day. the way it can't be controlled. The way that yesterday can be good and so can the day before, and so can the week and fortnight before that, but then today comes and she's back to zero. How she can't type words into her computer or even press the in-box for her mail. The effort it takes to walk. How words can't form in her mouth and how her blood feels paralyzed.”

“She raised her sad blue eyes to mine. "It's going to be so boring here without you. And I'm going to have to deal with Grandmother on my own! You need to e-mail, text, call, send smoke signals--whatever--and tell me everything you're doing."I laughed. "Yes, I know. Every day. I promise.”

“No legitimate corporations will ask you to send them sensitive information via e-mail.”

“[T]he ways in which the information we give off about our selves, in photos and e-mails and MySpace pages and all the rest of it, has dramatically increased our social visibility and made it easier for us to find each other but also to be scrutinized in public.”