“We proceed in this society of ours on the possibly valid but untrue assumption that the public knows what it wants-- indeed, that it is given sufficient information about what is available to make such a judgment. And then we jump, irresponsibly and absurdly, to the notion that there is a valid relationship between what the public wants and what it should want.”

“Public education was not founded to give society what it wants. Quite the opposite.”

“I want to be in a relationship where you telling me you love me is just a ceremonious validation of what you already show me.”

“It is a great tool of dictators and tyrants, who want to get masses of people to do what they want, to make sure there are no libraries...The fact that there was no public library in Rwanda is one reason why genocide was possible.”

“Today the sight that discourages book people most is to walk into a public library and see computers where books used to be. In many cases not even the librarians want books to be there. What consumers want now is information, and information increasingly comes from computers. That is a preference I can’t grasp, much less share, though I’m well aware that computers have many valid uses. They save lives, and they make research in most cases a thing that’s almost instantaneous. They do many good things.But they don’t really do what books do, and why should they usurp the chief function of a public library, which is to provide readers access to books? Books can accommodate the proximity of computers but it doesn’t seem to work the other way around. Computers now literally drive out books from the place that should, by definition, be books’ own home: the library.”

“All our discontents about what we want appeared to me to spring from the want of thankfulness for what we have.”