“Well, I don’t. Not absolutely. But adopting "making money’’ as the goal of a manufacturing organization looks like a pretty good assumption. Because, for one thing, there isn’t one item on that list that’s worth a damn if the company isn’t making money.”

“I write down the three measurements which Lou and I agreed are central to knowing if the company is making money: net profit, ROI and cash flow.”

“So this is the goal: To make money by increasing net profit, while simultaneously increasing return on investment, and simultaneously increasing cash flow.”

“While they go get the others, I figure out the details. The system I’ve set up is intended to "process’’ matches. It does this by moving a quantity of match sticks out of their box, and through each of the bowls in succession. The dice determine how many matches can be moved from one bowl to the next. The dice represent the capacity of each resource, each bowl; the set of bowls are my dependent events, my stages of production. Each has exactly the same capacity as the others, but its actual yield will fluctuate somewhat.”

“More importantly, our software worked. I don't just mean that it didn't bump, or that it performed according to the written specifications, or that it was efficient in producing reports. It really worked”

“Thank you for this. You’re a very talented agent of deassholization.”“Oh, this isn’t my method of choice. Trust me. But if it makes you happy then I’m okay with it.”She looks away shyly, but her eyes come back to mine, unable to resist the magnetism that’s between us. “Well, it makes me very happy.”

“Looks like he recovered from the wood chipper pretty well. Want me to kick his ass?”“No, I don’t want you to kick his ass.”“You sure? Because I specialize in deassholization.”This time she smiles. “Deassholization?”“Yeah. Just think of me as the Orkin man of assholes—utting assholes in their place.”“Well, I appreciate the offer, but he’s not worth it.”I reach forward to tuck a stray lock of raven hair behind her ear. “If he hurt you, he’s worth it.”