“As for me, I believe that if there's a God - and I am as neutral on the subject as is possible - then the most basic proof of His existence is black humor. What else explains it, that odd, reliable comfort that billows up at the worst moments, like a beautiful sunset woven out of the smoke over a bombed city.”

“My memories are not books. They are only stories that I have been over so many times in my head that I don't know from one day to the next what's remembered and what's made up. Like when you memorize a poem, and for one small unimportant part you supply your own words. The meaning's the same, the meter's identical. When you read the actual version you can never get it into your head that it's right and you're wrong.”

“I learned that there are books and there are readers; given even the worst of circumstances, they get together. In the privacy of their own homes or on park benches or on public buses, in the corner of the reference room, at the end of an aisle of fiction, in the middle of the alphabet, they club up and conspire.”

“No one has asked me a question yet, but I will not shut up.”

“I told him that I apologised, that I understood, but really: I am not a museum, not yet, I'm a love letter, a love letter.”

“truthfully, this is the fabric of all my fantasies: love shown not by a kiss or a wild look or a careful hand but by a willingness for research. i don’t dream of someone who understands me immediately, who seems to have known me my entire life, who says, i know me too. i want someone keen to learn my own strange organization, amazed at what’s revealed; someone who asks, and then what, and then what?”

“People think librarians are unromantic, unimaginative. This is not true. We are people whose dreams run in particular ways. Ask a mountain climber what he feels when he sees a mountain; a lion tamer what goes through his mind when he meets a new lion; a doctor confronted with a beautiful malfunctioning body. The idea of a library full of books, the books full of knowledge, fills me with fear and love and courage and endless wonder.”