“McKisco's contacts with the princely classes in America had impressed upon him their uncertain and fumbling snobbery, their delight in ignorance and their deliberate rudeness, all lifted from the English with no regard paid to factors that make English philistinism and rudeness purposeful, and applied in a land where a little knowledge and civility buy more than they do anywhere else - an attitude which reached its apogee in the "Harvard manner" of about 1900.”

“The rudeness of many Americans depressed him, a rudeness based on a solid ignorance of the whole concept of manners, and on the proposition that for social purposes, all people are more or less equal and interchangeable.”

“Mr. Lindell's English classes are meant to make you think I guess about yourself and people and everything. Some of the kids say it's pretty weird but they're more honest in English than they are anywhere else and they say more about what they feel...Everything that's said in English etches itself clearly and sharply in my mind like letters carved neatly into deep frost. But I never let them see how eagerly I listen.”

“They had tried to reproduce their own attitude to life upon the stage, and to dress up as the middle-class English people they actually were.”

“Here was an occasion, she thought, for indulging in that deliberate rudeness which only persons with habitually good manners have the right to commit...”

“Always ignore hateful attitude and rude behavior of the people. They are powerless without your response.”