“...this woman, moved by some private sorrow as much as the words being spoken, cried almost silently, unobserved by others, apart from Mma Ramotswe, who stretched out her hand and laid it on her shoulder. Do not cry, Mma, she began to whisper, but changed her words even as she uttered them, and said quietly, Yes, you can cry, Mma. We should not tell people not to weep - we do it because of our sympathy for them - but we should really tell them that their tears are justified and entirely right.”