“...give a great deal of attention to keeping his managers and his technical people as interchangeable as their talents allow. The barriers are sociological... To overcome this problem some laboratories, such as Bell Labs, abolish all job titles. Each professional employee is a "member of technical staff.”

“As with all catalysts, the manager's function is to speed up the reaction between two substances, thus creating the desired end product. Specifically, the manager creates performance in each employee by speeding up the reaction between the employee's talent and the company's goals, and between the employee's talent and the customer's needs.”

“Job was what you'd technically describe as a loony.”

“But then, in his lifetime, Halt had often ignored what was technically legal. Technicalities didn't appeal to him. All too often, they simply got in the way of doing the right thing.”

“Some people call it child labor. I call it... let's not get technical.”

“Too many companies believe people are interchangeable. Truly gifted people never are. They have unique talents. Such people cannot be forced into roles they are not suited for, nor should they be. Effective leaders allow great people to do the work they were born to do.”