“... all too often, a successful new business model becomes the business model for companies not creative enough to invent their own.[2002] p.46”

“Resilience is based on the ability to embrace the extremes -- while no becoming an extremist. ... **Most companies don't do paradox very well.**(emphasis by author)[2002] p.25f”

“**New business concepts are always, always the product of lucky foresight.**That's right - the essential insight doesn't come out of any dirigiste planning process; it comes form some cocktail of happenstance, desire, curiosity, ambition and need. But at the end of the day, there has to be a degree of foresight -- a sense of where new riches lie. So radical innovation is always one part fortuity and one part clearheaded vision.[first-line bold by author][2002] p.23”

“If customer ignorance is a profit centre for you, you're in trouble.”

“A New York times reporter wrote about David Wilkerson,"He was the model of absolute simplicity, directness and non-sophistication. He sought out gang members, drug addicts and alcoholics with no other weapon than the Bible. He just went out on the streets, mixed with the kids and reasoned with them face to face, often quoting the Bible, and it worked.”

“Intelligence Is CategoricalThe God of the Bible is not a good God and the Bible is not a good model for Humanity.”

“Luck is not a business model.”