“In most collectivist cultures, direct confrontation of another person is considered rude and undesirable. The word no is seldom used, because saying “no” is a confrontation; “you may be right” and “we will think about it” are examples of polite ways of turning down a request. In the same vein, the word yes should not necessarily be inferred as an approval, since it is used to maintain the line of communication: “yes, I heard you” is the meaning it has in Japan.”

“Some men's words I remember so well that I must often use them to express my thought. Yes, because I perceive that we have heard the same truth, but they have heard it better.”

“In the West "yes" is "yes" and "no" is "no." But when Arabs hear the word "no" from an American they often take it as an insult. That is because Arabs don't say the word "no" directly. Very often they say "in Shaalah" when they mean "no." In dealing with Westerners, an Arab may say "yes' when they really don't mean it, and that gets them in a lot of trouble with Westerners.”

“Yes. Da,' I corrected.'Say it again.''What?"'His voice grew husky as he repeated his request. 'Say yes—in Russian—again.'I blushed. 'Da,' I whispered. 'Will you teach me more Russian, Pietr?''Mmm, only the important words,' he promised.I bit back my request for the three most important words to me. 'What words would you teach me?''Pocelujte menyah.''What's that mean?'He groaned. 'Repeat it tonight and perhaps I will show you.”

“Language is a poor enough means of communication as it is. So we should use all the words we have.”

“Be Impeccable With Your Word. Speak with integrity. Say only what you mean. Avoid using the word to speak against yourself or to gossip about others. Use the power of your word in the direction of truth and love.”