“To be successful, you have to be able to relate to people; they have to be satisfied with your personality to be able to do buisness with you and to build a relationship with mutual trust.”

“Being spontaneous is being able to respond with confidence; calmly trusting that, whatever the outcome, you will have a positive if challenging experience that will lead to greater self-awareness and success.”

“In such doubtful matters, where you have to work as a pioneer, you must be able to put some trust in your intuition and follow your feeling even at the risk of going wrong.”

“Instead of breaking people down, try building them up. Every person is a brick, and if you are a successful builder, you’ll have a formidable wall, and few people willing to oppose you.”

“I’ve always felt that a manager has achieved a great deal when he’s able to motivate one other person. When it comes to making the place run, motivation is everything. You might be able to do the work of two people, but you can’t be two people. Instead, you have to inspire the next guy down the line and get him to inspire his people.”

“Research has found that satisfying relationships are characterized by a simple formula: two people mutually meeting each other's needs.”