“Sometimes the loudest cries for help are silent.”

“I used to wonder why Lucy liked those songs so much. You know what I mean? She sits in the dark and listens and cries. Music does that to her...I didn't understand for a long time. But I do now. The sad songs are a safe hurt. It's a diversion. It's controlled. And maybe it helps you imagine that real pain will be like that. But it's not. Lucy knows that, of course. You can't prepare for real pain. You just have to let it rip you apart.”

“I remember one time I heard this English professor asking the class what the world's scariest noise is. Is it a man crying out in pain? A woman's scream of terror? A gunshot? A baby crying? And the professor shakes his head and says, 'No, the scariest noise is, you're all alone in your dark house, you know you're all alone, you know that there is no chance anyone else is home or within miles—and then, suddenly, from upstairs, you hear the toilet flush.”

“No, I don’t live in heartache. I don’t cry myself to sleep or any of that. I am, I tell myself, over it. But I do feel a void, icky as that sounds. And—like it or not—I still think about her every single day.”

“Dreams never die. Sometimes you think they are dead, but they are just hibernating lie some old bear. And, if the dream has been hibernating for a long time, that bear is going to wake up grumpy and hungry”

“The missing girl—there had been unceasing news reports, always flashing to that achingly ordinary school portrait of the vanished teen, you know the one, with the rainbow-swirl background, the girl's hair too straight, her smile too self-conscious, then a quick cut to the worried parents on the front lawn, microphones surrounding them, Mom silently tearful, Dad reading a statement with quivering lip—that girl, that missing girl had just walked past Edna Skylar.”

“We are often told during times of bereavement that time heals all wounds. That's crap. In truth, you are devastated, you mourn, you cry to the point where you think you'll never stop - and then you reach a stage where the survival instinct takes over. You stop. You simply won't or can't let yourself "go there" anymore because the pain was too great. You block. You deny. But you don't really heal.”