“The only thing worth writing about is people. People. Human beings. Men and women whose individuality must be created, line by line, insight by insight. If you do not do it, the story is a failure. [...] There is no nobler chore in the universe than holding up the mirror of reality and turning it slightly, so we have a new and different perception of the commonplace, the everyday, the 'normal', the obvious. People are reflected in the glass. The fantasy situation into which you thrust them is the mirror itself. And what we are shown should illuminate and alter our perception of the world around us. Failing that, you have failed totally.”

“In fact, because the unself-aware—which includes basically everybody—are impervious to uncharitable perceptions of their underlying motives, all these insights you have into people and what makes them tick are surprisingly useless.”

“The people we are in relationship withare always a mirror, reflecting our own beliefs,and simultaneously we are mirrors, reflecting their beliefs.So... relationship is one of the most powerful tools for growth....If we look honestly at our relationships,we can see so much about how we have created them.”

“When you have once seen the chaos, you must make some thing to set between yourself and that terrible sight; and so you make a mirror, thinking that it shall be reflected the reality of the world; but then you understand that the mirror reflects only appearances, and that reality is somewhere else, off behind the mirror; and then you remember that behind the mirror there is only the chaos.”

“So you think that you're a failure, do you? Well, you probably are. What's wrong with that? In the first place, if you've any sense at all you must have learned by now that we pay just as dearly for our triumphs as we do for our defeats. Go ahead and fail. But fail with wit, fail with grace, fail with style. A mediocre failure is as insufferable as a mediocre success. Embrace failure! Seek it out. Learn to love it. That may be the only way any of us will ever be free.”

“The sad thing is, I was discovering that you almost have to make a joke of being good to strangers. Up and down the country, these people doing their good deeds were doubtless being seen as slightly eccentric, when in reality and in an ideal world they should be deemed the most normal people of all.”