“None of our men are 'experts.' We have most unfortunately found it necessary to get rid of a man as soon as he thinks himself an expert because no one ever considers himself expert if he really knows his job. A man who knows a job sees so much more to be done than he has done, that he is always pressing forward and never gives up an instant of thought to how good and how efficient he is. Thinking always ahead, thinking always of trying to do more, brings a state of mind in which nothing is impossible. The moment one gets into the 'expert' state of mind a great number of things become impossible.”

“There is no man living who isn't capable of doing more than he thinks he can do.”

“A censor is an expert in cutting remarks. A censor is a man who knows more than he thinks you ought to.”

“A winner knows how much he still has to learn, even when he is considered an expert by others; a loser wants to be considered an expert by others before he has learned enough to know how little he knows.”

“We try to pay a man what he is worth and we are not inclined to keep a man who is not worth more than the minimum wage.”

“An expert is one who knows more and more about less and less until he knows absolutely everything about nothing.”

“The very helplessness of the public which makes it necessary for them to consult the experts also makes it impossible for them to judge how expert they are.”