“They strike one, above all, as giving no account of themselves in any terms already consecrated by human use; to this inarticulate state they probably form, collectively, the most unprecedented of monuments; abysmal the mystery of what they think, what they feel, what they want, what they suppose themselves to be saying.”

“It is rare indeed that people give. Most people guard and keep; they suppose that it is they themselves and what they identify with themselves that they are guarding and keeping, whereas what they are actually guarding and keeping is their system of reality and what they assume themselves to be.”

“What companies want most from their managers is what they most stop their managers from giving. What managers want most from their jobs is what they most stop themselves from getting.”

“Human beings. They are the ones with the most important job. They are supposed to make what they want out of what they are given.”

“You feel, as you always do, what is most to the credit of human nature.  —Such feelings ought to be investigated, that they may know themselves.”

“.. if you asked most people whether they believed in love or not, they’d probably say they didn’t. Yet that’s not necessarily what they truly think. It’s just the way they defend themselves against what they want. They believe in it, but pretend they don’t until they’re allowed to. Most people would throw away all their cynicism if they could. The majority just never gets the chance.”