“People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.”
“However, if you want to know how people would like to be treated, it's more helpful to look at how they themselves act than what they say.”
“... a practical problem can only be solved by action itself. When your practical problem is how to earn a living, a book on how to make friends and influence people cannot solve it, though it may suggest things to do. Nothing short of the doing solves the problem. It is solved only by earning a living.”
“Furthermore, worrying about people and problems doesn't help. It doesn't solve problems, it doesn't help other people, and it doesn't help us. It is wasted energy.”
“How can a good God appoint cruel people to positions of authority? The answer is simple: God is the originator of the authority, but He is not the author of the cruelty. Man is responsible for his cruel actions, not God. All authority is of God, but not all authority is godly.”
“The fact is that we don't want to be free. What is responsible for our problems is the fear of losing what we have and what we know.”