“I long ago became convinced that the most reliable source for arcane and obscure and seemingly unobtainable information does not lie with the government or law enforcement agencies. Apparently neither the CIA nor the military intelligence apparatus inside the Pentagon had even a slight inkling of the Soviet Union's impending collapse, right up to the moment the Kremlin's leaders were trying to cut deals for their memoirs with New York publishers. Or, if a person really wishes a lesson in the subjective nature of official information, he can always call the IRS and ask for help with his tax forms, then call back a half hour later and ask the same questions to a different representative. So where do you go to find a researcher who is intelligent, imaginative, skilled in the use of computers, devoted to discovering the truth, and knowledgeable about science, technology, history, and literature, and who usually works for dirt and gets credit for nothing? After lunch I drove to the city library on Main and asked the reference librarian to find what she could on Junior Crudup.”

“Here was the bottom line: if we human beings are information processing machines, reading X's and O's and translating that information into what people oh so breathlessly call "experience," and if I had access to all that same information via cable TV and any number of magazines that I browsed through at Hudson News for four- and five- hour stretches on my free days (my record was eight hours, including the half hour I spent manning the register during the lunch break of one of the younger employees, who though I worked there)- if I had not only the information but the artisty to shape that information using the computer inside my brain (real computers scared me; if you can find Them, then They can find you, and I didn't want to be found), then, technically speaking, was I not having all of the same experiences those other people were having?”

“Somhow those Ten Men -- at the time they were called Recruiters, of course -- discovered that Constance had been at the library. Most likely one of their informants saw her come out, because it was on that very day that the brutes showed up and threatened the librarians. Who told them nothing, incidentally.''The same thing happened in Holland,' Kate reflected. 'You'd think these guys would learn their lesson -- librarians know how to keep quiet.''It helps to ask politely,' said Mr. Benedict”

“...the next time you need a piece of apparently obscure information, try asking a science fiction writer. You might be surprised.”

“Today the sight that discourages book people most is to walk into a public library and see computers where books used to be. In many cases not even the librarians want books to be there. What consumers want now is information, and information increasingly comes from computers. That is a preference I can’t grasp, much less share, though I’m well aware that computers have many valid uses. They save lives, and they make research in most cases a thing that’s almost instantaneous. They do many good things.But they don’t really do what books do, and why should they usurp the chief function of a public library, which is to provide readers access to books? Books can accommodate the proximity of computers but it doesn’t seem to work the other way around. Computers now literally drive out books from the place that should, by definition, be books’ own home: the library.”

“If we human beings are information processing machines, reading X's & O's and translating that information into what people oh so breathlessly call "experience", & if I had not only the information but the artistry to shape that information using the computer inside my brain, then, technically speaking, was I not having all the same experiences those other people were having?”