“No decision-making system is going to guarantee corporate success. The strategic decisions that corporations have to make are of mind-numbing complexity. But we know that the more power you give a single individual in the face of complexity and uncertainty, the more likely it is that bad decisions will get made.”

“If small groups are included in the decision-making process, then they should be allowed to make decisions. If an organization sets up teams and then uses them for purely advisory purposes, it loses the true advantage that a team has: namely, collective wisdom.”

“Diversity and independence are important because the best collective decisions are the product of disagreement and contest, not consensus or compromise.”

“Lack of confidence, sometimes alternating with unrealistic dreams of heroic success, often leads to procrastination, and many studies suggest that procrastinators are self-handicappers: rather than risk failure, they prefer to create conditions that make success impossible, a reflex that of course creates a vicious cycle.”

“The basic idea here is that for most people will power is a limited resource: if we spend lots of energy controlling our impulses in one area, it becomes harder to control our impulses in others. Or, as the psychologist Roy Baumeister puts it, will power is like a muscle: overuse temporarily exhausts it.”

“Addiction is a decision. An individual wants something, whatever that something is, and makes a desicion to get it. Once they have it, they make a decision to take it. If they take it too often, that process of decision making gets out of control, and if it gets far out of control, it becomes an addiction. At that point the decision is a difficult one to make, but it is still a decision. Do I or don't I. Am I going to take or am I not going to waste my life or am I going to say no and try and stay sober and be a decent person. It is a decision. Each and every time. A decision. String enough of those decisions together and you set a course and you set a standard of living. Addict or human. Genetics do not make that call. They are just an excuse. They allow people to say it wasn't my fault I am genetically predisposed. It wasn't my fault I was programmed from day one. It wasn't my fault I didn't have any say in the matter. Bullshit. Fuck that bullshit. There is always a decision. Take responsibility for it. Addict or human. It's a fucking decision. Each and every time.”

“For I am—or I was—one of those people who pride themselves in on their willpower, on their ability to make a decision and carry it through. This virtue, like most virtues, is ambiguity itself. People who believe that they are strong-willed and the masters of their destiny can only continue to believe this by becoming specialists in self-deception. Their decisions are not really decisions at all—a real decision makes one humble, one knows that it is at the mercy of more things than can be named—but elaborate systems of evasion, of illusion, designed to make themselves and the world appear to be what they and the world are not. This is certainly what my decision, made so long ago in Joey’s bed, came to. I had decided to allow no room in the universe for something which shamed and frightened me. I succeeded very well—by not looking at the universe, by not looking at myself, by remaining, in effect, in constant motion.”