“The basic idea here is that for most people will power is a limited resource: if we spend lots of energy controlling our impulses in one area, it becomes harder to control our impulses in others. Or, as the psychologist Roy Baumeister puts it, will power is like a muscle: overuse temporarily exhausts it.”

“No decision-making system is going to guarantee corporate success. The strategic decisions that corporations have to make are of mind-numbing complexity. But we know that the more power you give a single individual in the face of complexity and uncertainty, the more likely it is that bad decisions will get made.”

“Lack of confidence, sometimes alternating with unrealistic dreams of heroic success, often leads to procrastination, and many studies suggest that procrastinators are self-handicappers: rather than risk failure, they prefer to create conditions that make success impossible, a reflex that of course creates a vicious cycle.”

“Diversity and independence are important because the best collective decisions are the product of disagreement and contest, not consensus or compromise.”

“If small groups are included in the decision-making process, then they should be allowed to make decisions. If an organization sets up teams and then uses them for purely advisory purposes, it loses the true advantage that a team has: namely, collective wisdom.”

“...our moral and practical attitude....impulses, inhibitions.... how it contains and moulds us by its restrictive pressure almost as if we were fluids pent with the cavity of a jar.... It becomes our subconscious. [p. 287]”

“...the basic stuff of the universe, at its core, is looking like a kind of pure energy that is malleable to human intention and expectation in a way that defies our old mechanistic model of the universe--as though our expectation itself causes our energy to flow out into the world and affect other energy systems.”