“Planners, architects of city design, and those they have led along with them in their beliefs are not consciously disdainful of the importance of knowing how things work. On the contrary, they have gone to great pains to learn what saints and sages of modern orthodox planning have said about how cities ought to work and what ought to be good for people and business in them. They take this with such devotion that when contradictory reality intrudes, threatening tho shatter their dearly won learning, they must shrug reality aside.”

“Working in the hotel business I have learned a lot about people. It’s amazing what you can discover about someone by watching them when they don’t know you are watching, especially if they are asleep.”

“Go to the people. Live with them. Learn from them. Love them. Startwith what they know. Build with what they have. But with the bestleaders, when the work is done, the task accomplished, the people willsay 'We have done this ourselves.”

“Historically, cities were built on rivers or natural harbors to ease the flow of goods. But these days, since shipping costs have declined and service industries have risen, what counts most is the flow of ideas.The quintessence of the vibrant city for Glaeser is Wall Street, especially the trading floor, where millionaires foresake large offices to work in an open-plan bath of information. "They value knowledge over space -- that's what the modern city is all about," he said. Successful cities "increase the returns to being smart" by enabling people to learn from one another. In cities with higher average education, even the uneducated earn higher wages; that's evidence of "human captial spillover.”

“Many have imagined republics and principalities which have never been seen or known to exist in reality, for how we live is so far removed from how we ought to live, that he who abandons what is done for what ought to be done will rather bring about his ruin than his preservation.”

“In my ninety-plus years, I have learned a secret. I have learned that when good men and good women face challenges with optimism, things will always work out! Truly, things always work out! Despite how difficult circumstances may look at the moment, those who have faith and move forward with a happy spirit will find that things always work out.”