“You can't rely on bringing people downtown, you have to put them there.”

“Everyone is aware that tremendous numbers of people concentrate in city downtowns and that, if they did not, there would be no downtown to amount to anything--certainly not one with much downtown diversity.”

“I have been dwelling upon downtowns. This is not because mixtures of primary uses are unneeded elsewhere in cities. On the contrary they are needed, and the success of mixtures downtown (on in the most intensive portions of cities, whatever they are called) is related to the mixture possible in other part of cities.”

“You can neither lie to a neighbourhood park, nor reason with it. 'Artist's conceptions' and persuasive renderings can put pictures of life into proposed neighbourhood parks or park malls, and verbal rationalizations can conjure up users who ought to appreciate them, but in real life only diverse surroundings have the practical power of inducing a natural, continuing flow of life and use.”

“[Public housing projects] are not lacking in natural leaders,' [Ellen Lurie, a social worker in East Harlem] says. 'They contain people with real ability, wonderful people many of them, but the typical sequence is that in the course of organization leaders have found each other, gotten all involved in each others' social lives, and have ended up talking to nobody but each other. They have not found their followers. Everything tends to degenerate into ineffective cliques, as a natural course. There is no normal public life. Just the mechanics of people learning what s going on is so difficult. It all makes the simplest social gain extra hard for these people.”

“Planners, architects of city design, and those they have led along with them in their beliefs are not consciously disdainful of the importance of knowing how things work. On the contrary, they have gone to great pains to learn what saints and sages of modern orthodox planning have said about how cities ought to work and what ought to be good for people and business in them. They take this with such devotion that when contradictory reality intrudes, threatening tho shatter their dearly won learning, they must shrug reality aside.”

“There is a widespread belief that americans hate cities. I think it is probable that Americans hate city failure, but, from the evidence, we certainly do not hate successful and vital city areas. On the contrary, so many people want to make use of such places, so many people want to work in them or live in them or visit in them, that municipal self-destruction ensues. In killing successful diversity combinations with money, we are employing perhaps our nearest equivalent to killing with kindness.”