“Charlotte: "It’s too bad they don’t give out diplomas for what you learn at the mall, because I could graduate with honors in that subject. No really. Since I’ve worked there, I’ve become an expert on all things shopping-related. For example, I can tell you right off who to distrust at the mall:1) Skinny people who work at Cinnabon. I mean, if they’re not eating the stuff they sell, how good can it be?2) The salesladies at department store makeup counters. No matter what they tell you, buying all that lip gloss will not make you look like the pouty models in the store posters.3) And most importantly—my best friend’s boyfriend, Bryant, who showed up at the food court with a mysterious blonde draped on his arm.”

“I think people who truly can live a life in music are telling the world, ‘You can have my love, you can have my smiles. Forget the bad parts, you don’t need them. Just take the music, the goodness, because it’s the very best, and it’s the part I give most willingly”

“You know, Lockie,’ she said aloud.‘What?’‘The thing about parents is . . . the thing about good parents — and I think your parents are pretty good . . .’‘Yeah, Mum makes cakes, amazing cakes, and Dad takes me fishing even when there’s work to do. They’re good parents, my mum and dad. But . . . but they didn’t find me.’‘I know, Lockie, but I promise they were looking. When we get you home they’ll tell you. I promise they were looking.’‘I should have stayed by the stroller. Maybe they’re mad and that’s why they didn’t look. Maybe they know I’m a bad boy.’ ‘You are not bad, Lockie,’ said Tina. She said the words slowly, patiently. ‘You are not bad and your parents sound like they’re pretty good parents. And you know . . . well, the thing about good parents is that they kind of love you no matter what.’‘No matter what?’‘Yeah, whatever happens, whatever you do, they still love you. Sometimes they shout when you do stuff they don’t like but they always love you.’‘What if the stuff you do is really bad?’‘They’ll still love you. That’s their job.’‘No, I mean what if the stuff you did is really, really bad?’‘It doesn’t matter, Lockie. You’re just a kid. Nothing you could do could be that bad.’‘You don’t know what bad is,’ said Lockie, and then he repeated the words to himself. ‘You don’t know what bad is.”

“You know, when you think about it, that’s kind of a weird thing. I mean it’s meant to be sympathetic, right? But it’s kind of not. Like you’re telling the person there’s nothing unique about what they’re sayingI considered this as a couple of kids on Rollerblades whizzed past, hockey sticks over their shoulders. “Yeah,” I said, finally, “but you could also look at it the other way. Like no matter how bad things are for you, I can still relate.”

“You don’t have to apologize,” Treston said. “I know where I work, I know what I do to make a living, and I know it’s not the most respectable place in Vegas. But frankly, Chad, if you don’t mind my saying so, I think you have a lot to learn about good manners.” Chad blinked. “What do you mean?” Treston reached for his wine glass, finished off what was left to wash down the last forkful of chewy escargot, and said, “All I’m saying is you haven’t stopped harping about that blond, and I have to tell you it’s getting a little tired now. Seriously, man. It’s a little insulting, too.” He leaned forward, looked into Chad’s eyes, and held his hand. “Look, I know how hard it is for selfish men like you to understand empathy. Lord knows I’ve been with enough of them.”

“Nobody tells this to people who are beginners, I wish someone told me. All of us who do creative work, we get into it because we have good taste. But there is this gap. For the first couple years you make stuff, it’s just not that good. It’s trying to be good, it has potential, but it’s not. But your taste, the thing that got you into the game, is still killer. And your taste is why your work disappoints you. A lot of people never get past this phase, they quit. Most people I know who do interesting, creative work went through years of this. We know our work doesn’t have this special thing that we want it to have. We all go through this. And if you are just starting out or you are still in this phase, you gotta know its normal and the most important thing you can do is do a lot of work. Put yourself on a deadline so that every week you will finish one story. It is only by going through a volume of work that you will close that gap, and your work will be as good as your ambitions. And I took longer to figure out how to do this than anyone I’ve ever met. It’s gonna take awhile. It’s normal to take awhile. You’ve just gotta fight your way through.”