“We are not a great manufacturing company that develops people, we are a great manufacturing company BECAUSE we develop people.”

“To see our future potential, we must first make our present condition visual”

“If we don't have an effective plan for the movement of our product, our customers will most certainly move it for us.”

“Climb Mount Everest with a gorilla on your back and you will understand the impact waste has on your processes”

“In the company of ignorance, be silent…and run!”

“In the company of ignorance, be silent...or join the suffering.”

“Housing projects are a great metaphor for the government's relationship to poor folks: these huge islands built mostly in the middle of nowhere, designed to warehouse lives. People are still people, though, so we turned the projects into real communities, poor or not. We played in fire hydrants and had cookouts and partied, music bouncing off concrete walls. But even when we could shake off the full weight of those imposing buildings and try to just live, the truth of our lives and struggle was still invisible to the larger country. The rest of the country was freed of any obligation to claim us. Which was fine, because we weren't really claiming them, either.”