“Your margin is my opportunity”

“If you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.”

“If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.”

“E-mail has some magical ability to turn off the politeness gene in a human being.”

“I wanted a woman who could get me out of a Third World prison. Life's too short to hang out with people who aren't resourceful.”

“People who are right most of the time are people who change their minds often.”

“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.”