“Were I forced to describe this woman in one word, that word would be...herpes.”

“In other words? The bitch had it coming. And I am that bitch.”

“This is a Lucent PBX with Audix voice mail, right? I used this kind at all of my old jobs, so I'm pretty familiar with them."Completely ignoring me, Pat continues to demonstrate every single one of the phone's features, half of which she describes incorrectly. I don't bother taking notes because I've used this system a thousand times. I have no need to transcribe an erroneous refresher course. "Hey, you should be writing this down."Like I said, I've used this system extensively and--"WRITE IT DOWN," Pat growls. "If you screw up the phone, Jerry's gonna be on my ass."No problem." I'm slowly learning to choose my battles and figure this isn't the hill I want to die on. I pull a portfolio out of my briefcase and begin to take notes.When the phone rings and Jerry isn't there to answer, you pick it up and hold it to your mouth like this. You say, 'Hello, Jerry Jenkins' office.'"I write: When phone rings, place receiver next to your word hole and not your hoo-hoo or other bodily aperature, and say, "Shalom.”

“I yearn to be a woman of more depth, but I'm not so fond of the path I'd need to follow to get there.”

“Over the summer we chatted one night while Angie stripped a bed, changed wet sheets, comforted and repajamaed a toddler, and chased down a car of speeding teenagers while shaking a brick at them, never once interrupting the conversation or setting down her margarita. The only reason this woman isn't president of General Motors is because she's chosen not to be.”

“I can't believe anyone would voluntarily run 26 miles. Sometimes I sit on the couch cross-legged because I don't feel like walking to the bathroom.”

“Hell hath no fury like a middle-aged woman in a fuzzy pink robe, hopped up on a winning combination of allergy medicine, Alias reruns, and anger.”