“A strong relationship is an honest relationship, and no honest relationship is all peaches and cream. Love is the key. Where love abides, anger is but a passing visitor.”

“Love is big. Love makes room for conflicting feelings.”

“Who doesn't love a compliment? But every compliment comes with a warning: Beware—Do Not Overuse. Go ahead, sniff your compliment. Take a little sip. But don't chew, don't swallow. If you do, you risk abandoning the good work that inspired the compliment in the first place. If that happens, maybe it was the compliment and not the job well done that you were aiming for all along.”

“Life is populated with scarecrows—all those people and things that seem so scary and trouble our sleep. Isn't it nice to know that most of them turn out to be made of nothing but straw?”

“One of the best things about life is friends. We all agree on that. And yet our shyness with strangers often prevents friendship from ever gaining a foothold. If only we would realize that the other person is probably just as shy as we are and is simply waiting—and hoping—for us to make the first move.”

“In every age there are plenty of people around to remind you what you cannot possibly do. Thank goodness, for these naysayers provide a priceless service: They spur...us to achieve great things.”

“I'm Sorry are two of the most powerful words in our language, especially when they are not flipped blithely over the shoulder but spoken from the heart. They help restore order, balance, harmony. They reduce pain. They heal broken friendship. If they were medecine, they'd be called a miracle.”