“The characters within a book were, from a certain point of view, identical on some fundamental level ‒ there weren't any images of them, no physical tangibility whatsoever. They were pictures in the reader's head, constructs of imagination and ideas, given shape by the writer's work and skill and the reader's imagination. Parents, of a sort.”

“My readers have to work with me to create the experience. They have to bring their imaginations to the story. No one sees a book in the same way, no one sees the characters the same way. As a reader you imagine them in your own mind. So, together, as author and reader, we have both created the story.”

“Authors, she soon decided, were probably best met within the pages of their novels, and were as much creatures of the reader's imagination as the characters in their books. Nor did they seem to think one had done them a kindness by reading their writings. Rather they had done one the kindness by writing them.”

“Perhaps there is some secret sort of homing instinct in books that brings them to their perfect readers. How delightful if that were true.”

“There was, in my view, an unwritten contract with the reader that the writer must honour. No single element of an imagined world or any of its characters should be allowed to dissolve on an authorial whim. The invented had to be as solid and as self-consistent as the actual. This was a contract founded on mutual trust.”

“The choice of the point(s) of view from which the story is told is arguably the most important single decision that the novelist has to make, for it fundamentally affects the way readers will respond, emotionally and morally, to the fictional characters and their actions. The story of an adultery, for instance - any adultery - will affect us differently according to whether it is presented primarily from the point of view of the unfaithful person, or the injured spouse, or the lover - or as observed by some fourth party. Madame Bovary narrated mainly from the point of view of Charles Bovary would be a very different book from the one we know.”