“If you can’t understand the spec for a new technology, don’t worry: nobody else will understand it either, and the technology won’t be that important.”

“An idea isn't worth that much. It's the execution of the idea that has value. If you can't convince one other person that this is something to devote your life to, then it's not worth it.”

“Usability, fundamentally, is a matter of bringing a bit of human rights into the world of computer-human interaction. It's a way to let our ideals shine through in our software, no matter how mundane the software is. You may think that you're stuck in a boring, drab IT department making mind-numbing inventory software that only five lonely people will ever use. But you have daily opportunities to show respect for humanity even with the most mundane software.”

“Listen to your customers, not your competitors.”

“You may live or work around a bunch of weeds, but don’t let that stop you from blooming. Realize that your environment does not prevent you from being happy. Some people spend all their time trying to pull up all the weeds. Meanwhile, they miss much of their lives. Don’t worry about things you can’t change. You can’t change the traffic in the morning. You can’t fix everybody at work. You can’t make all your family members serve God. But you shouldn’t let that keep you from being happy. Bloom anyway and focus on the things that you can change. You can change your own attitude. You can choose to be happy right where you are.”

“Certainly, none of us enjoy going through struggles, but you have to understand that your struggle may be an opportunity for advancement and promotion. The very thing you are fighting against so tenaciously may be the springboard that catapults you to a new level of excellence. Your challenges may become your greatest assets.”

“That many if not most people...who want fresh leafy greens in January buy them at the supermarket after they've been bleached and plastic-bag shipped from California or beyond is not a tribute to modern technology; it's an unprecedented abdication of personal responsibility and a ubiquitous benchmark of abnormality.”