“Listen to your customers, not your competitors.”
“The U.S. government needs to learn from successful private businesses that run an effective and efficient operation in serving their customers and outwitting their competitors.”
“Don't find customers for your products, find products for your customers.”
“If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.”
“Competition is healthy. Especially when all your competitors are unhealthy, and hopefully sick and absent during the competition.”
“Your customers are responsible for your company’s reason for existing.”