“praise and recognition based upon performance are the oxygen of the human spirit”

“There is the authority of position and the authority of knowledge - 'Authority flows from the one who knows.' But sharing in hardship confers upon a leader something quite rare - moral authority.”

“Humans are not machines, and some of their energy during the day will go into discussions or activities unrelated to the common task.Within reason, this "time wasting" is acceptable, but it can become a problem in a team that does not have a really positive attitude to the common task”

“A manager will take six months to get to know his staff, but they will take only six days to get to know him”

“Perhaps one day they will add about you as their leader, "And you made a difference" That is the true reward of Leadership”

“The more that people share decisions affecting their working life, the more they are motivated to carry them out”

“Communication is the sister of leadership”