“As I have earlier noted, the most important things in life and in business can’t be measured. The trite bromide 'If you can measure it, you can manage it' has been a hindrance in the building a great real-world organization, just as it has been a hindrance in evaluating the real-world economy. It is character, not numbers, that make the world go ‘round. How can we possibly measure the qualities of human existence that give our lives and careers meaning? How about grace, kindness, and integrity? What value do we put on passion, devotion, and trust? How much do cheerfulness, the lilt of a human voice, and a touch of pride add to our lives? Tell me, please, if you can, how to value friendship, cooperation, dedication, and spirit. Categorically, the firm that ignores the intangible qualities that the human beings who are our colleagues bring to their careers will never build a great workforce or a great organization.”

“How much truth can a spirit bear, how much truth can a spirit dare? ... that became for me more and more the real measure of value.”

“How aware are we of our own inner life, our spirituality-something so intangible yet so priceless? How much effort do we make to perceive that which is not obvious, which can neither be seen nor heard? I believe the exploration and enrichment of the human spirit is what determines our very humanity. Such enrichment provides an inner compass that can lead civilizations to greatness.”

“True greatness is measured by how much freedom you give to others, not by how much you can coerce others to do what you want.”

“Take The Walk is not about individuals becoming great in order to impact the world, it is about discovering the greatness of individuals as they use what they already have to touch the lives of the dying, sick and poor. It is about normal people with careers, families, and responsibilities, asking 'How can what I already do and what I already am make a difference in lives half a world away?”

“Most lives are not distinguished by great achievements. They are measured by an infinite number of small ones. Each time you do a kindness for someone or bring a smile to his face, it gives your life meaning. Never doubt your value, little friend. The world would be a dismal place without you in it. (tweaked version of a passage from Scandal in Spring)”