“When rehabilitation works, there is no question that it is the best and most productive use of the correctional system. It stands to reason: if we can take a bad guy and turn him into a good guy and then let him out, then that’s one fewer bad guy to harm us. . . .Where I do not think there is much hope. . .is when we deal with serial killers and sexual predators, the people I have spent most of my career hunting and studying. These people do what they do. . .because it feels good, because they want to, because it givesthem satisfaction. You can certainly make the argument, and I will agree with you, that many of them are compensating for bad jobs, poor self-image, mistreatment by parents, any number of things. But that doesn’t mean we’re going to be able to rehabilitate them.”

“I don't think bad people realize they're bad people. I bet they think they're good people who occasionally do bad. Which begs the question . . . how much bad can a good person do before being considered bad?”

“We've had to deal with so many complications. We're still dealing with them. And what can we do? Nothing - well, unless we take your side's point of view and make deals with the devil. But why? Why can't we make deals with God? People do all the time. 'God, if you do this for me, I promise to be good.' Stuff like that.Yeah, but I don't see any contracts like you guys have. No hard evidence that it works. How come we can only get things we want by being bad? Why can't we get them by being good?”

“For many years I have been asking myself why intelligent children act unintelligently at school. The simple answer is, "Because they're scared." I used to suspect that children's defeatism had something to do with their bad work in school, but I thought I could clear it away with hearty cries of "Onward! You can do it!" What I now see for the first time is the mechanism by which fear destroys intelligence, the way it affects a child's whole way of looking at, thinking about, and dealing with life. So we have two problems, not one: to stop children from being afraid, and then to break them of the bad thinking habits into which their fears have driven them.What is most surprising of all is how much fear there is in school. Why is so little said about it. Perhaps most people do not recognize fear in children when they see it. They can read the grossest signs of fear; they know what the trouble is when a child clings howling to his mother; but the subtler signs of fear escaping them. It is these signs, in children's faces, voices, and gestures, in their movements and ways of working, that tell me plainly that most children in school are scared most of the time, many of them very scared. Like good soldiers, they control their fears, live with them, and adjust themselves to them. But the trouble is, and here is a vital difference between school and war, that the adjustments children make to their fears are almost wholly bad, destructive of their intelligence and capacity. The scared fighter may be the best fighter, but the scared learner is always a poor learner.”

“The movies make the brooding guy the hero – the guy with problems the guy who carries a gun, the gun with unresolved anger, the guy with a chip on his shoulder, the guy who’s a vampire – and they tell you that you can have the mythical happy ending with that same brooding guy. But in reality, the brooding guy is cranky. He doesn’t reply to emails. He doesn’t call. He’s only half there when you’re talking to him, and he doesn’t chase you when you run. You feel insecure all the time. You get needy and sad and you hate yourself got being needy. If you don’t know why he’s brooding, you’re shut out. And if you do know why he’s brooding, you’re still shut out. (Because he’s busy brooding.)”

“Boy, did he depress me! I don't mean he was a bad guy- he wasn't. But you don't have to be bad guy to depress somebody- you can be a good guy and do it.”

“You know, it’s tragic how blind we can be to the really good guys because they don’t fit this ideal image of what we think we want, and when we do figure it out, it’s pretty much too late.”