“The only way to maximize group creativity—to make the whole more than the sum of its parts—is to encourage a candid discussion of mistakes. In part, this is because the acceptance of error reduces cost. When you believe your flaws will be quickly corrected by the group, you're less worried about perfecting your contribution, which leads to a more candid conversation. We can only get it right when we talk about what we got wrong.”

“When we support or vote for candidates outside the two major political parties we are immediately lectured about wasting our vote or making it easier for the less desirable of the two major candidates to claim victory. These lies are repeated every election and they must be ignored. You never waste your vote if you vote your conscience.”

“The fatal misconception behind brainstorming is that there is a particular script we should all follow in group interactions.... [W]hen the composition of the group is right—enough people with different perspectives running into one another in unpredictable ways—the group dynamic will take care of itself. All these errant discussions add up. In fact, they may even be the most essential part of the creative process. Although such conversations will occasionally be unpleasant—not everyone is always in the mood for small talk or criticism—that doesn’t mean that they can be avoided. The most creative spaces are those which hurl us together. It is the human friction that makes the sparks.”

“At first, I thought it was because I was raised with all this Chinese humility... Or maybe it was because when you're Chinese you're supposed to accept everything, flow with the Tao and not make waves. But my therapist said, Why do you blamd your culture, your ethnicity? And I remembered reading an article about baby boomers, how we expect the best and when we get it we worry that maybe we shoudl have expected more, because it's all diminishing returns after a certain age.”

“Conversation is more than the sum of the words. It isalso a way of signaling the importance of another person byshowing your willingness to give that person your rarestresource: time. It is a way of conveying respect. Conversationreminds us that we are part of a greater whole, connected insome way that transcends duty or bloodline or commerce.Conversation can be many things, but it can never be useless.”

“When a group of people sing together, we make up a chorus. When birds do, it's more like a whole symphony orchestra.”