“I'm not sure the word "sorry" does anything justice. It's such a loose word isn't it? I mean how can one puny word encompass all the stuff you did - But also the, all the things you didn't do? It's the inactions that keep people up at night. The actions, they're done. They're done. It's the inactions that never go away. They just hang there. They ROT. How is sorry supposed to stretch across all that?”

“Would 'sorry' have made any difference? Does it ever? It's just a word. One word against a thousand actions.”

“You're going to come across people in your life who will say all the right words at all the right times. But in the end, it's always their actions you should judge them by. It's actions, not words, that matter.”

“I'm sorry your pretty little world got all screwed up, but everybody's does, and you go on. It's how you go on that defines you.”

“Do you understand how amazing it is to hear that from an adult? Do you know how amazing it is to hear that from anybody? It's one of the simplest sentences in the world, just four words, but they're the four hugest words in the world when they're put together.You can do it.I can do it.Let's do it.”

“You can do it." Coach said. "I can do it." "You can do it." "I can do it." Do you understand how amazing it is to hear that from an adult? Do you know how amazing it is to hear that from anybody? It's one of the simplest sentences in the world, just four words, but they're the four hugest words in the world when they're put together. (189)”