“It happened all the time. Maybe someone had a legitimate gripe that deserved airing. Maybe someone had a compliment that shouldn't go unspoken. No one said a thing. So long and stay in touch, that's usually all we said. Take care of yourself, good luck. We said nothing about affection, appreciation, admiration.”

“We thanked each other. It was customary after every exchange. Our thanks were never disingenuous or ironic. We said thanks for getting this done so quickly, thanks for putting in so much effort. We had a meeting and when a meeting was over, we said thank you to the meeting makers for having made the meeting. Very rarely did we say anything negative or derogatory about meetings. We all knew there was a good deal of pointlessness to nearly all the meetings and in fact one meeting out of every three or four was nearly perfectly without gain or purpose but many meetings revealed the one thing that was necessary and so we attended them and afterward we thanked each other.”

“Yet for all the depression no one ever quit. When someone quit, we couldn't believe it. 'I'm becoming a rafting instructor on the Colorado River,' they said. 'I'm touring college towns with my garage band.' We were dumbfounded. It was like they were from another planet. Where had they found the derring-do? What would they do about car payments? We got together for going away drinks on their final day and tried to hide our envy while reminding ourselves that we still had the freedom and luxury to shop indiscriminately.”

“We all knew there was a good deal of pointlessness to nearly all the meetings and in fact one meeting out of every three or four was nearly perfectly without gain or purpose but many meetings revealed the one thing that was necessary and so we attended them and afterward we thanked each other.”

“All broken hearts are circumstantial. Every lovelorn jerk is the victim of bad timing, good intentions, and someone else’s poor decision making.”

“We had any number of clocks surrounding us, and every one of them at one time or another exhibited a lively sense of humor.”

“A fun thing to do to let off steam after layoffs began was to go into someone's office and send an email from their computer addressed to the entire agency. It might say something simple like "My name is Shaw-NEE! You are captured, Ha! I poopie I poopie I poopie." People came in in the morning and their reaction was so varied. Jim Jackers read it and immediately sent out an email that we read, "Obviously someone come into my office last night and compossed an email in my name and sent it out to everyone. I apologise for any inconvenience or offence, although it wasn't my fault, and I would appreciate from whoever did this a public apology. I have read that email five times now and I still don't understand it.”