“Empathy isn't as hard as it sounds because people have a lot of the same feelings. And it helps to understand other people because then you can actually care about them sometimes. And help them. And have a friend.”

“People who know a lot of the same things can hardly help talking about them.”

“Veronika had noticed that a lot of people she knew would talk about the horros in other people's lives as if they were genuinely concerned to help them, but the truth was that they took pleasure in the suffering of others, because that made them believe they were happy and that life had been generous with them”

“.....there's a stinking huge difference between influence and the authority you get with a title. Any dolt can stumble into a title.....Lots of people with big-sounding titles have people under them listening only because they have to.”

“Sometimes people don't have to make you love them...you just do, and there's no help for it.”

“There is always a reason to live, no matter how you might feel right now. There are always people who care about you, people willing to listen and try to help you. If you think you don't have anyone, you're wrong, because you can call me, here on this show. I care and I'll listen.”