“You're an abnormality. People get scared when they come across something that doesn't behave the way they expect it to. People like labels and categories and things that they can predict. When people can't explain something, they assume it's because there's something wrong with it. They try to fix it or change it. They mess with it until it's translatable and they bring it down to their level. Trying to change someone is easier than trying to accept them. It's how they were programmed”

“There's a story behind every person..There's a reason why they're the way they are. They aren't just like that because they want to be. Something in the past created them, and sometimes it's impossible to fix. You need to understand and try to change the way you think about them. Remember, sometimes you only know their name, not their story and we can't push people to tell us their story.”

“We get a lot of the sky is falling on the weather reports, so when something big does hit, people never expect it. If it's not as bad as the reports predicted, we complain. If it's worse than expected, we complain. If it's just as bad as predicted, we complain about that, too, because we'll say that the reports are wrong so often, there was no way to know they'd be right this time. It just gives people something to complain about.”

“It's the hardest thing in the world to put yourself in someone else's place, try to really feel what they feel, figure out why they do the things they do. Especially when it's easier to stick a label on something. Or someone.”

“You can see when someone's been hurt the way I was. It's obvious. Something changes in their eyes; pain becomes their center, even when they try to hide it.”

“It's always easier to learn something than to use what you've learned. . . . You're alone when you're learning. But you always use it on other people. It's different when there are other people involved.”