“[S]elf-assurance, motivation, and a good method play a much more important role in language learning than the vague concept of innate ability, and that dealing with languages is not only an effective and joyful means of developing human relationships, but also of preserving one's mental capacity and spiritual balance.”

“Enthusiasm is more important than innate ability, it turns out, because the single more important element in developing an expertise is your willingness to practice.”

“Enthusiasm is more important to mastery than innate ability, it turns out, because the single most important element in developing an expertise is your willingness to practice.”

“Few things give a human being as much spiritual depth as relationship. If we teach effective communication and conflict-resolution skills to our boys from early on, we lay a foundation for spiritual groundedness. This means we must communicate effectively and resolve conflicts with them as much as possible. By our modeling and teaching, they'll gain the skill to go nearly anywhere and relate effectively, with appropriate boundaries, with good skills, and also with an ability to not take it personally when things go wrong.”

“In organizations, real power and energy is generated through relationships. The patterns of relationships and the capacities to form them are more important than tasks, functions, roles, and positions.”

“We can never dispense with language and the other symbol systems; for it is by means of them, and only by their means, that we have raised ourselves above the brutes, to the level of human beings. But we can easily become the victims as well as the beneficiaries of these systems. We must learn how to handle words effectively; but at the same time we must preserve and, if necessary, intensify our ability to look at the world directly and not through that half opaque medium of concepts, which distorts every given fact into the all too familiar likeness of some generic label or explanatory abstraction.”