“Indeed — why should I not admit it? — in that moment, my heart was breaking.”

“I do not think I responded immediately, for it took me a moment or two to fully digest these words of Miss Kenton. Moreover, as you might appreciate, their implications were such as to provoke a certain degree of sorrow within me. Indeed- why should I not admit it? - at that moment, my heart was breaking.”

“Yes, I do love my husband. I didn't at first. I didn't at first for a long time. When I left Darlington Hall all those years ago, I never realized I was really, truly leaving. I believe I thought of it as simply another ruse, Mr. Stevens, to annoy you. It was a shock to come out here and find myself actually married. For a long time, I was very unhappy, very unhappy indeed.”

“What do you think dignity's all about?'The directness of the inquiry did, I admit, take me rather by surprise. 'It's rather a hard thing to explain in a few words, sir,' I said. 'But I suspect it comes down to not removing one's clothing in public.”

“Perhaps it is indeed time I began to look at this whole matter of bantering more enthusiastically. After all, when one thinks about it, it is not such a foolish thing to indulge in - particularly if it is the case that in bantering lies the key to human warmth.”

“In any case, while it is all very well to talk of 'turning points', one can surely only recognise such moments in retrospect. Naturally, when one looks back to such instances today, they may indeed take the appearance of being crucial, precious moments in one's life; but of course, at the time, this was not the impression one had. Rather, it was as though one had available a never-ending number of days, months, years in which to sort out the vagaries of one's relationship with Miss Kenton; an infinite number of further opportunities in which to remedy the effect of this or that misunderstanding. There was surely nothing to indicate at the time that such evidently small incidents would render whole dreams forever irredeemable.”

“And what made these heart-to-hearts possible--you might even say what made the whole friendship possible during that time--was this understanding we had that anything we told each other during these moments would be treated with careful respect: that we'd honor confidences, and that no matter how much we rowed, we wouldn't use against each other anything we'd talked about during those sessions.”