“It is sometimes said that butlers only truly exist in England. Other countries, whatever title is actually used, have only manservants. I tend to believe this is true. Continentals are unable to be butlers because they are as a breed incapable of the emotional restraint which only the English race are capable of. Continentals - and by and large the Celts, as you will no doubt agree - are as a rule unable to control themselves in moments of a strong emotion, and are thus unable to maintain a professional demeanour other than in the least challenging of situations. If I may return to my earlier metaphor - you will excuse my putting it so coarsely - they are like a man who will, at the slightest provocation, tear off his suit and his shirt and run about screaming. In a word, "dignity" is beyond such persons. We English have an important advantage over foreigners in this respect and it is for this reason that when you think of a great butler, he is bound, almost by definition, to be an Englishman.”

“What is more, sir," his lordship went on, "I believe I have a good idea of what you mean by 'professionalism.' It appears to mean getting one's way by cheating and manipulating. It appears to mean serving the dictates of greed and advantage rather than those of goodness and the desire to see justice prevail in the world. If that is the 'professionalism' you refer to, sir, I don't care much for it and have no wish to acquire it.”

“Because maybe, in a way, we didn't leave it behind nearly as much as we might once have thought. Because somewhere underneath, a part of us stayed like that: fearful of the world around us, and no matter how much we despised ourselves for it--unable quite to let each other go.”

“What can we ever gain in forever looking back and blaming ourselves if our lives have not turned out quite as we might have wished? The hard reality is, surely, that for the likes of you and I, there is little choice other than to leave our fate, ultimately, in the hands of those great gentlemen at the hub of this world who employ our services. What is the point in worrying oneself too much about what one could or could not have done to control the course one’s life took? Surely it is enough that the likes of you and I at least try to make our small contribution count for something true and worthy. And if some of us are prepared to sacrifice much in life in order to pursue such aspirations, surely that is in itself, whatever the outcome, cause for pride and contentment.”

“A part of us stayed like that: fearful of the world around us, and-no matter how much we despised ourselves for it-unable quite to let each other go.”

“A man who aspires to rise above the mediocre, to be something more than the ordinary, surely deserves admiration, even if he fails and loses a fortune on account of his ambitions(...)if one has failed only where others have not had the courage or will to try, there is consolation - indeed, deep satisfaction - to be gained from his observation when looking back over one's life.#Page no.134”

“…It’s hard to appreciate the beauty of a world when one doubts its very validity….But I’ve long since lost all such doubts, Ono,’ he continued. ‘When I am an old man, when I look back over my life and see I have devoted it to the task of capturing the unique beauty of that world, I believe I will be well satisfied. And no man will make me believe I’ve wasted my time.”