“She thinks I've let myself down,' he was saying. 'But I haven't. I'm doing perfectly okay. Endless horizons are all very well when you're young. But get to your age, you've got to ... you've got to get some perspective. That's what kept going round in my head whenever she got unbearable about it. Perspective, she needs perspective. And I kept saying to myself, look, I'm doing okay. Look at loads of other people, people we know. Look at Ray. Look what a pig's arse he's making of his life. She needs perspective.”

“A few minutes later, he said suddenly: 'Kath, can we stop? I'm sorry, I need to get out a minute.' ...I could make out in the mid-distance, near where the field began to fall away, Tommy's figure, raging, shouting, flinging his fists and kicking out. I caught a glimpse of his face in the moonlight, caked in mud and distorted with fury, then I reached for his failing arms and held on tight. He tried to shake me off, but I kept holding on, until he stopped shouting and I felt the fight go out of him. Then I realised he too had his arms around me. And so we stood together like that, at the top of the field, for what seemed like ages, not saying anything, just holding each other, while the wind kept blowing and blowing at us, tugging our clothes, and for a moment, it seemed like we were holding onto each other because that was the only way to stop us being swept away into the night.”

“But that doesn't mean to say, of course, there aren't occasions now and then - extremely desolate occasions - when you think to yourself: 'What a terrible mistake I've made with my life.' And you get to thinking about a different life, a better life you might have had. For instance, I get to thinking about a life I may have had with you, Mr. Stevens. And I suppose that's when I get angry about some trivial little thing and leave. But each time I do, I realize before long - my rightful place is with my husband. After all, there's no turning back the clock now. One can't be forever dwelling on what might have been. One should realize one has as good as most, perhaps better, and be grateful.”

“As I say, I have never in all these years thought of the matter in quite this way; but then it is perhaps in the nature of coming away on a trip such as this that one is prompted towards such surprising new perspectives on topics one imagined one had long ago thought throughly.”

“He chose a certain path in life, it proved to be a misguided one, but there, he chose it, he can say that at least. As for myself, I cannot even claim that. You see, I trusted. I trusted in his lorship's wisdom. All those years I served him, I trusted I was doing something worthwhile. I can't even say I made my own mistakes. Really - one has to ask oneself - what dignity is there in that?”

“The point is, there was a gap in Miss Emily's calendar collection: none of them had a single picture of Norfolk. I'd always wonder each lesson if this time she'd found a picture, but it was always the same. She'd wave her pointer over the map and say, as a sort of afterthought: 'And over here, we've got Norfolk. Very nice there.' Then, that particular time, I remember how she paused and drifted off into thought. Eventually she came out of her dream and tapped the map again. 'You see, because it's stuck out here on the east, on this hump jutting into the sea, it's not on the way to anywhere. People going north and south, they bypass it altogether. For that reason, it's a peaceful corner of England, rather nice. But it's also something of a lost corner.' Someone claimed after the lesson that Miss Emily had said Norfolk was England's 'lost corner' because that was were all the lost property found in the country ended up. Ruth said one evening, looking out at the sunset, that 'when we lost something precious, and we'd looked and looked and still couldn't find it, then we didn't have to be completely heartbroken. We still had that last bit of comfort, thinking one day, when we were grown up, and we were free to travel the country, we could always go and find it again in Norfolk.”

“Why should they be grateful? They came here looking for something much more. What we gave them, all the years, all the fighting we did on their behalf, what do they know of that? They think it was God-given. Until they came here, they knew nothing of it. All they feel now is disappointment, because we haven't given them everything possible.”