“Good communication is less about saying what you mean, and more about defining what you say.”
“Communication is defined not by what is being said but by what is being heard. For this reason, it is vital that you gain a good appreciation of how other people will listen—interpret, process, and assign meaning— to what you have to say before you can influence them effectively.”
“Henry, this isn't about us. I mean it is, but they don't define you by the button you wear. They define you by what you do, by what your actions say about you. And coming here, despite your parents, says a lot to them- and me. And they're Americans first. They don't see you as the enemy. They see you as a person.”
“We can't define anything precisely. If we attempt to, we get into the paralysis of thought that comes to philosophers... one saying to the other: you don't know what you are talking about! The second one says: what do you mean by talking? What do you mean by you? What do you mean by know?”
“You can tell more about a person by what he says about others than you can by what others say about him.”
“What people say about you, good or bad, is not nearly as important as what you are.”