“When things are simple, fewer mistakes are made. The most expensive part of a building is the mistakes.”

Ken Follett

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“The most expensive part of building is the mistakes.”


“I’ve worked with volunteers before,” he began. “It’s important not to… not to treat them like servants. We may feel that they are laboring to obtain a heavenly reward, and should therefore work harder than they would for money; but they don’t necessarily take that attitude. They feel they’re working for nothing, and doing a great kindness to us thereby; and if we seem ungrateful they will work slowly and make mistakes. It will be best to rule them with a light touch.”


“His talent was to express his readers’ most stupid and ignorant prejudices as if they made sense, so that the shameful seemed respectable. That was why they bought the paper.”


“He believed in Communism the way most people believed in God: he would not be greatly surprised or disappointed if he turned out to be wrong, and meanwhile it made little difference to the way he lived.”


“You never get cheered for telling people the situation is not as simple as they think.”


“You see, all that I ever held dear has been taken from me," she said in a matter-of-fact tone. "And when you've lost everything-" Her facade began to crumble, and her voice broke, but she made herself carry on. "When you've lost everything, you've got nothing to lose.”