“I just have a hard time with small talk. My friend Jocelyn says I'm too quiet. But I'm really not quiet. I just tend to come across that way to new people because I don't like to talk first. What if the other person doesn't want to be bothered?”

“I’m too quiet. But I’m really not quiet. I just tend to come across that way to new people because I don’t like to talk first.”

“People tend to overestimate my character," I say quietly. "They think that because I'm small, or a girl, or a Stiff, I can't possibly be cruel. But they're wrong.”

“To me the great divide is between the talkative and the quiet. Do they just say everything that's on their minds, even before it's on their minds? Sometimes I think I could just turn up my head like a Walkman so what's going on there could be heard by others. But there would still be a difference. For inside the head they are talking to people like them, and I am talking to someone like me: he is quiet and doesn't much like being talked at; he can't conceal how easily he gets bored.”

“You come to work every day but you hardly get to know anyone. I don't even know the names of half the people I see in the elevators. They say the company is a big family, but I don't know them. And even the people I do, like you two, and Elizabeth, and Roger - do I really? I mean, I like you guys, but we only ever talk about work. When I'm out with friends, or at home, I never talk about work. The other day, I tried to explain to my sister why it's such a huge deal that Elizabeth ate Roger's donut, and she thought I was insane. And you know what, I agreed with her. At home I couldn't even think why it mattered. Because I'm a different person at home. When I leave this place at night, I can feel myself changing. Like shifting gears in my head. And you guys don't know that; you just know what I'm like here, which is terrible, because I think I'm better away from work. I don't even like who I am here. Is that just me? Or is everyone different when they come to work? If they are, then what are they really like? How can we ever know? All we know are the Work People.”

“Friends. Strange indeed. There's just so much at risk, including my heart and mental stability - which are both still extremely fragile. I'm getting better but my heart still aches for you. I'm also having a hard time dealing with the fear. I don't want to be sad anymore. I don't want to cry, worry, or be scared anymore. I just wish I could feel free and happy again. If I can't talk to you at all, it's unbearable. If I talk to you too much, it's unbearable. It doesn't leave much. I want us both to be happy. I just want everything to be okay for you and me. I don't want anyone else to hurt. I feel like I've hurt enough for everyone. I've cried enough tears to fill everyone's bucket.”