“I'm sorry," he said again, and this time he took those words and owned them.”

“Derek wished he had more of the right words to offer. But both he and Sloane knew those words didn't exist. So he gave her the only ones he had. "I'm so sorry, sweetheart.”

“I can't believe I just heard the last words I'll ever hear from Hannah Baker."I'm sorry." Once again, those were the words. And now, anytime someone says I'm sorry, I'm going to think of her.”

“He yawned again, this time very loudly, and lazily opened his eyes."I'm sorry I woke you up," she said quickly."Was I sleeping?"She nodded."So there really is a God," he muttered.”

“He took her in his arms right away. "I'm so sorry," he murmured in her ear. He rocked her, saying it over and over.But no matter how many times he said it, no matter how much she knew he meant it, the words stirred around in her ear but didn't get into her brain. Sometimes he could comfort her. Sometimes he said what she needed, but today he couldn't reach her. Nothing could.”

“Sorry' he said. 'No, I'm sorry.' 'What are you sorry for?' 'Rattling on like a mad old cow. I'm sorry, I'm tired, bad day, and I'm sorry for being so...boring.' 'You're not that boring.' 'I am, Dex. God, I swear I bore myself.' 'Well, you don't bore me.' He took her hand in his. 'You could never bore me. You're one in a million, Em.”