“Most lives are not distinguished by great achievements. They are measured by an infinite number of small ones. Each time you do a kindness for someone or bring a smile to his face, it gives your life meaning. Never doubt your value, little friend. The world would be a dismal place without you in it. (tweaked version of a passage from Scandal in Spring)”

“As I have earlier noted, the most important things in life and in business can’t be measured. The trite bromide 'If you can measure it, you can manage it' has been a hindrance in the building a great real-world organization, just as it has been a hindrance in evaluating the real-world economy. It is character, not numbers, that make the world go ‘round. How can we possibly measure the qualities of human existence that give our lives and careers meaning? How about grace, kindness, and integrity? What value do we put on passion, devotion, and trust? How much do cheerfulness, the lilt of a human voice, and a touch of pride add to our lives? Tell me, please, if you can, how to value friendship, cooperation, dedication, and spirit. Categorically, the firm that ignores the intangible qualities that the human beings who are our colleagues bring to their careers will never build a great workforce or a great organization.”

“Such contentedness and change of view in regard to every kind of life does the infusion of reason bring about. When Alexander heard from Anaxarchus of the infinite number of worlds, he wept, and when his friends asked him what was the matter, he replied, "Is it not a matter for tears that, when the number of worlds is infinite, I have not conquered one?”

“Let no one ever come to you without leaving better and happier. Be the living expression of God's kindness: kindness in your face, kindness in your eyes, kindness in your smile.”

“It would be stupid to confide your entire plan to one person. It’s infinitely smarter to give little pieces of it to eachperson working with you. That way, if someone betrays you, the loss isn’t too great.”

“Time is the most precious gift you can give to someone, because if you give someone your time. It's a part of your life that you will never get back.”