“Remember that, in any encounter, the only thing you can control is your own actions and reactions. You cannot dictate the actions of the other person, or in this case, the horse, but you can often send the right signals to get what you want. If you are often baffled by the reactions others have to you, it is probably because you are unaware of the silent signals you send through your posture, your facial gestures, your tone of voice, the amount of personal space you maintain, and so forth. Ever wondered why people don't listen when you try to assert yourself, or why people back away when you're trying to be friendly, or why you're never the one people seek out in a crowded room? Body language. Silent signals. Mixed signals. The trick is to focus outward, not inward.”