“I began to see the magic of Jocelyn's horse psychology school. You couldn't put on airs with a horse, as we so often do with people. Horses look through the masks we wear and the things we say. They see who we really are. They gauge our intentions in a thousand invisible ways that have nothing to do with the words we say. They shy away from the barriers of fear, self-centeredness, jealousy, anger, impatience. They are drawn in by kindness, understanding, concern, openness, love.The thing is, so are people.”

“How often ... do we pass by a need, a life that could be changed with the smallest bit of effort? And it's not that we don't care but that we're driving so fast, all we see are the fence posts flashing by on the side of the highway?Maybe the first step in changing the world is in slowing down and looking through the fences.”

“Sometimes we must try to view the actions of those around us with forgiveness. We must realize that they are going on the only road they can see. Sometimes we cannot raise our chins and see eye to eye, so we must bow our heads and have faith in one another.”

“Who are you, really? The question penetrated, echoed, demanded an answer. It nipped at me in ways I wasn't prepared for, pinched in places I didn't like. Was I really so entrenched in the world I'd been raised in, so set in my ways that I couldn't look beyond the surface of another person and see a human being? Was I that shallow?”

“Remember that, in any encounter, the only thing you can control is your own actions and reactions. You cannot dictate the actions of the other person, or in this case, the horse, but you can often send the right signals to get what you want. If you are often baffled by the reactions others have to you, it is probably because you are unaware of the silent signals you send through your posture, your facial gestures, your tone of voice, the amount of personal space you maintain, and so forth. Ever wondered why people don't listen when you try to assert yourself, or why people back away when you're trying to be friendly, or why you're never the one people seek out in a crowded room? Body language. Silent signals. Mixed signals. The trick is to focus outward, not inward.”

“I understood now that all of us have that place inside that wants to be part of something, that needs the comfort and companionship of loved ones. Within each of us, there is an empty room, and when we open the door, light flows in. The wider we open it, and the longer we leave it open, the brighter our souls become.”

“Well, you know, sometimes we're hardest on the people we know we can count on not to ditch us no matter how lousy we act.”