“Better to accept the wretched truth than struggle, twisting to make a wish a reality.”

“Gamache nodded. It was what made his job so fascinating, and so difficult. How the same person could be both kind and cruel, compassionate and wretched. Unraveling a murder was more about getting to know the people than the evidence. People who were contrary and contradictory, and who often didn't even know themselves.”

“Few things are better in the world than a room full of librarians. I consider them literary heroes. The keepers and defenders of the written word.”

“She picked up her book and tried to read but it was heavy in her hands. She struggled to hold it, wanting to finish the story, wanting to know how it ended. She was afraid she'd run out of time before she ran out of book.”

“The bistro was his secret weapon in tracking down murderers. Not just in Three Pines, but in every town and village in Quebec. First he found a comfortable café or brasserie, or bistro, then he found the murderer. Because Armand Gamache knew something many of his colleagues never figured out. Murder was deeply human, the murdered and the murderer. To describe the murderer as a monstrosity, a grotesque, was to give him an unfair advantage. No. Murderers were human, and at the root of each murder was an emotion. Warped, no doubt. Twisted and ugly. But an emotion. And one so powerful it had driven a man to make a ghost.Gamache's job was to collect the evidence, but also to collect the emotions. And the only way he knew to do that was do get to know the people. To watch and listen. To pay attention, and the best way to do that was in a deceptively casual way in a deceptively casual setting.Like the bistro.”

“To be silent. In hopes of not offending, in hopes of being accepted. But what happened to people who never spoke, never raised their voices? Kept everything inside?Gamache knew what happened. Everything they swallowed, every word, thought, feeling rattled around inside, hollowing the person out. And into that chasm they stuffed their words, their rage.”

“I just sit where I'm put, composedof stone and wishful thinking:that the deity who kills for pleasurewill also heal,that in the midst of your nightmare,the final one, a kind lionwill come with bandages in her mouthand the soft body of a woman,and lick you clean of fever, and pick your soul up gently by the nape of the neckand caress you into darkness and paradise.”