“That was the danger. Not that betrayals happened, not that cruel things happened, but that they could outweigh all the good. That we could forget the good and only remember the bad.”

“Wait, Armand, he heard behind him but kept walking, ignoring the calls. Then he remembered what Emile had meant to him and still did. Did this one bad thing wipe everything else out?That was the danger. Not that betrayals happened, not that cruel things happened, but that they could outweigh all the good. That we could forget the good and only remember the bad.But not today. Gamache stopped.”

“Myrna could spend happy hours browsing bookcases. She felt if she could just get a good look at a person’s bookcase and their grocery cart, she’d pretty much know who they were.”

“Almost invariably people expected that if you were a good person you shouldn't meet a bad end, that only the deserving are killed and certainly only the deserving are murdered. However well hidden and subtle, there was a sense that a murdered person had somehow asked for it. That's why the shock when someone they knew to be kind and good was a victim. There was a feeling that surely there had been a mistake.”

“They were cunning,deceitful,arrogant and nearly incomprehensible,especially the Anglos. They were dangerous because they hid their thoughts,hid their feelings behind a smiling face. Who could tell what was really going on in their heads? They said one thing and thought another. Who knew what rancid thing lived ,curled up,in the space between words and thoughts.”

“Gamache nodded. It was what made his job so fascinating, and so difficult. How the same person could be both kind and cruel, compassionate and wretched. Unraveling a murder was more about getting to know the people than the evidence. People who were contrary and contradictory, and who often didn't even know themselves.”

“We all do stupid, cruel things as children. I remember I once took a neighbor's dog and shut it in my house, then told the little girl her dog had been picked up by the dog catcher and destroyed. I still wake up at three in the morning seeing her face. I tracked her down about ten years ago to say I was sorry but she'd been killed in a car accident.""You have to forgive yourself", said Gamache, holding up Being."You're right, of course. But maybe I don't want to. Maybe that's something I don't want to lose. My own private hell. Horrible, but mine.”