“Manners are about imagination, ultimately. They are about imagining being the other person.”

“Offence is so easily given. And where the 'minority' issue is involved, the rules seem to shift about: most of the time a person who is female/black/disabled/gay wants this not to be their defining characteristic; you are supposed to be blind to it. But then, on other occasions, you are supposed to observe special sensitivity, or show special respect.”

“There is an old German fable about porcupines who need to huddle together for warmth, but are in danger of hurting each other with their spines. When they find the optimum distance to share each other's warmth without putting each other's eyes out, their state of contrived cooperation is called good manners. Well, those old German fabulists certainly knew a thing or two. When you acknowledge other people politely, the signal goes out, "I'm here. You're there. I'm staying here. You're staying there. Aren't we both glad we sorted that out?" When people don't acknowledge each other politely, the lesson from the porcupine fable is unmistakeable. "Freeze or get stabbed, mate. It's your choice.”

“What the semicolon's anxious supporters fret about is the tendency of contemporary writers to use a dash instead of a semicolon and thus precipitate the end of the world. Are they being alarmist?”

“Truly good manners are invisible: they ease the way for others, without drawing attention to themselves. It is no accident that the word "punctilious" ("attentive to formality or etiquette") comes from the same original root as punctuation.”

“The problem is that it has become politically awkward to draw attention to absolutes of bad and good. In place of manners, we now have doctrines of political correctness, against which one offends at one's peril: by means of a considerable circular logic, such offences mark you as reactionary and therefore a bad person. Therefore if you say people are bad, you are bad.”

“I think about death sometimes. Analytically, of course.”